Snap One Now Offers Business Integration Partners Free Design Support – rAVe [PUBS]
Snap One is expanding its systems design team to provide business integration partners with free design assistance to design and even configure business systems. According to Scott Normand, Snap One’s Commercial Marketplace Senior Manager, the systems design team enables commercial market partners to bid on large or complex AV integration jobs that they would otherwise be unable to complete.
“One of the challenges our industry faces is the lack of college programs for AV design and installation, and staff members can come from a variety of backgrounds, including IT, electrical, security and other industries,” Normand explained. “If an integrator wants to bid on a commercial AV project but doesn’t have a system engineer or designer, our systems design team acts as an additional resource that allows them to expand into new applications.
The Systems Design team provides a range of services to Snap One partners, starting with advanced product selection assistance that takes into account all of the project’s needs as well as the integration of new systems with all existing components on site. This may include recommending replacement components if an item is out of stock or retired. The team says they stay involved as much as necessary throughout the design process, whether an integrator needs help generating a bill of materials, completing a site map, or identifying unfamiliar items.
“Any integrator who wants to increase their capabilities and revenue can test the waters with the help of our systems design team and then, after a successful installation, decide to train or hire staff to focus specifically on the design of systems,” said Normand. “This highly responsive service is the third phase of Snap One’s efforts to help partners grow and add features, following our online shopping innovations, Snap University program and training sessions. and in-person education held at Snap One Local Pro Stores.”
The Systems Design team was officially launched in 2021 and is now adding more engineers to support more partners in their expansion efforts. Already, the team has helped finalize designs for hundreds of projects and even conducted a handful of physical site visits to troubleshoot and ensure proper integration.
“We are deeply committed to providing the best support for integrators in the industry, and offering commercial enterprises a free bridge to new opportunities is precisely the kind of initiative that inspires trust and encourages long-term partnerships,” said added Norman. “This allows the integrator to realize huge cost savings, not only during design, but also in the long run, as properly integrated solutions inevitably require fewer service calls. We also want to make sure this process is as easy as possible, so we’ve made sure there are no unnecessary forms or hurdles to get the process started. Partners can simply contact their account manager to explain their needs, and they are put in touch with the systems design team.